HARDWARE & SYSTEMS SERVICES SUPPORT

Computer Repair

• Minimum configuration: Pentium 800MHz with 256Mb of RAM
• MAC computer repair is outsourced.

Monitor and Printer Repair

• Outsourced

Hardware Upgrades

• All hardware upgrades must be installed by ITS technicians.

New PC Computers

• ITS technicians will setup all new computers.

New Technology

• Purchases of new technology relating to computers and peripherals must be
• reviewed by ITS for compatibility with existing technology.

Video / Data Projectors

• ITS supports the purchase, installation and troubleshooting of projectors.
• CUTV Network
• ITS, in cooperation with KCCU, supports the installation and support of CUTV.

Video Conferencing

• ITS, in cooperation with Ed Outreach, supports the installation, support and
• coordination of video conferencing and Distance Learning.

Phone and Voicemail

• ITS does NOT support phone or voicemail systems. Contact Laura Kane in the